Terms of
Use.

By accessing and using the Smartouch website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as our سياسة الخصوصية, which is incorporated herein by reference.

These terms apply to all users of the website, including visitors, clients, partners, and any other individuals who access our website or engage our services.

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable local, national, or international laws or regulations
• Transmit any unsolicited advertising or promotional material (“spam”)
• Attempt to gain unauthorised access to any part of the website, server, or connected systems
• Interfere with, disrupt, or damage the operation of the website or servers
• Scrape, harvest, or collect information from the website without prior written consent
• Use automated tools, bots, or scripts to interact with the website in a manner that creates excessive load
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

We reserve the right to restrict or terminate access to the website for any user who violates these terms.

All content on the Smartouch website — including but not limited to text, graphics, logos, icons, images, software, product names (Raqeem, Cenatra, Doxera, Trackem, Pryvia, Orvix), and design elements — is the property of Smartouch Information Technology and is protected by applicable intellectual property laws.

• You may not copy, reproduce, modify, distribute, display, or create derivative works from any content on this website without prior written permission from Smartouch
• You may not use our trademarks, logos, or brand assets without explicit written consent
• Limited, personal, non-commercial use of publicly displayed content is permitted for reference purposes only

Information about Smartouch products (Raqeem, Cenatra ERP, and its modules) and services on this website is provided for general informational purposes. It does not constitute a binding offer or guarantee of specific features, pricing, or availability.

• Product demonstrations, pricing, and availability are subject to a formal quote and written agreement
• Service delivery is governed by a separate signed agreement between Smartouch and the client
• We reserve the right to modify, update, or discontinue any product or service at any time
• Third-party products (Cisco, Microsoft, Fortinet, etc.) are subject to their own respective terms and licensing agreements

To discuss product licensing or service contracts, please contact our team directly.

To the fullest extent permitted by applicable law, Smartouch Information Technology shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your access to or use of (or inability to access or use) the website
• Any errors or inaccuracies in the content on the website
• Unauthorised access to or alteration of your data
• Any content or conduct of any third party on or linked from the website
• Any interruption, suspension, or termination of the website

This limitation applies regardless of the theory of liability (contract, tort, negligence, or otherwise) and even if Smartouch has been advised of the possibility of such damages.

The Smartouch website and its content are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.

• Smartouch does not warrant that the website will be uninterrupted, secure, or error-free
• We do not warrant that any information on the website is accurate, complete, or current
• We do not guarantee that the website or any content downloaded from it is free of viruses or other harmful components

Your use of this website is also governed by our سياسة الخصوصية, which describes how we collect, use, and protect your personal information.

By using this website, you consent to the data practices described in our Privacy Policy.

Smartouch reserves the right to update or modify these Terms of Use at any time without prior notice. Changes will take effect immediately upon posting to the website.

Your continued use of the website after any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

The date of the most recent revision is shown at the top of this page.

These Terms of Use are governed by and construed in accordance with the laws of Libya. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Tripoli, Libya.

If you have any questions about these Terms of Use, please contact us: